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NBE Seesaw Update - 9/16/2022

NBE Seesaw Update - 9/16/2022

Posted on 09/16/2022

Dear NBE Families,

 

Yesterday we learned that a link to an inappropriate message was being shared via the Messages feature within Seesaw that impacted schools nationwide.

 

The incident was led by an outside actor (meaning that the inappropriate message was not created by the sender of the message or by the school).

What actions were taken
The Seesaw team has taken action to contain and address this issue. Messages was turned OFF for all users while the issue was investigated. Communication from Seesaw states the problem has been resolved.

 

Important information for you

  • If your account was compromised, your password was reset and you have already received an email notifying you of this.
  • It is essential that you always use best practices to ensure your password is secure.
  • Protecting your security and privacy is a serious matter. There are a number of measures in place to protect the integrity of your information. Learn more here.
     
  • Seesaw recommends that you refresh your web browser and if using Seesaw on a mobile device, you can update your device to the latest app version (version 8.1.2, released today) and re-launch Seesaw or close and re-open the Seesaw app (Here are instructions to close iOS and Android devices).

The safety and privacy of our teachers, students, and families is our number one priority. The district has enabled all Seesaw communication after receiving information from Seesaw that action was taken to resolve the issue. If you would like to stay informed of Seesaw updates on this matter, visit status.seesaw.me.

 

Jim Fish